...support to the Service Engineers. You handle telephone and written service questions from the customer and you analyse the problem through efficient questioning. You try to help the customer as much a...
...Service Now to feed Fortis internal customers' needs. Analysis and configuration of Email interfaces (inbound/outbound) in Service Now. Workflow design in Service Now. Migration of existing tools to S...
...Service Now to feed Fortis internal customers' needs. Analysis and configuration of Email interfaces (inbound/outbound) in Service Now. Workflow design in Service Now. Migration of existing tools to S...
...Support Engineers. Omdat onze klanten zich binnen verschillende sectoren en locaties bevinden, kunnen wij je matchen aan een project waar jij je echt thuis kan voelen. Wat doé je? Als onsite support e...
...customer service, interpersonal, communication and team collaboration skills Very good Coaching & training skills Master's degree in computer science OR equivalent through experience. Language profici...
...customer service, interpersonal, communication and team collaboration skills Very good Coaching & training skills Master's degree in computer science OR equivalent through experience. Language profici...
...customer service, interpersonal, communication and team collaboration skills Very good Coaching & training skills Master's degree in computer science OR equivalent through experience. Language profici...
...customer service, interpersonal, communication and team collaboration skills Able to follow change management procedures and internal guidelines Leadership skills compatible with over 5 years of profe...
...customer service Escalate unresolved issues to the appropriate support group Provide advice to users and ensure their satisfaction Request management: Fulfil planned user requests within the expected ...
...customer service Escalate unresolved issues to the appropriate support group Provide advice to users and ensure their satisfaction Request management: Fulfil planned user requests within the expected ...
...customer service Escalate unresolved issues to the appropriate support group Provide advice to users and ensure their satisfaction Request management: Fulfil planned user requests within the expected ...
...customer service Escalate unresolved issues to the appropriate support group Provide advice to users and ensure their satisfaction Request management: Fulfil planned user requests within the expected ...
...service quality. Be involved in people management and foster team growth. Work in line with ITIL best practices to drive service improvements. Your Skills Solid experience with Windows, Office 365, VM...
...support and training to customers. Document service activities and ensure timely communication with stakeholders. Bachelor's or Master's degree in a scientific field or engineering. Proven hands-on ex...
...support in a larger Customer Support team, may handle 1st line support or anti-fraud tasks regardless the size of the Customer Support team In a larger Customer Support team, might create solutions to...