...services.Ensure adherence to Service Level Agreements (SLAs) to maintain high-quality support and customer satisfaction.Handle incident resolution, change implementation, and customer communication.Wh...
...customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases. (3.) To participate or contribute on EN business in creation of proposals to drive Service i...
...support the transformation toward a fully self-service model via our central Cloud Infrastructure (CI) Portal.You will:Advise on Solutions & Architecture – Help internal customers choose the right inf...
...support the programo Coordinate with supporting teams the onboarding in the Data Catalogue of necessary artefactso Engage in workshops, when necessary, if specific support is needed from supporting te...
...support the programo Coordinate with supporting teams the onboarding in the Data Catalogue of necessary artefactso Engage in workshops, when necessary, if specific support is needed from supporting te...
...support and help build Japanese customers' IT infrastructure and network systems. This includes both remote and on-site technical support, as well as direct communication with clients to understand th...
...support tools.Budgetbeheer, mediaplanning en ROI analyses maken jouw strategie transparant en duidelijk voor alle stakeholders.Jouw profielJe beschikt over minstens 8 à 10 jaar ervaring in een strateg...
...customer interactions across various communication channels, including chat and voice. The team works at the intersection of AI innovation, data governance, and customer experience.Your RoleAnalyze cu...
...Support Agent to join our team in Brussels.Introduction:Grant System Support (GSS) service provides L1 support in the “eGrants” domain. “eGrants” consists in the suite of application that are used for...
...services (en personne ou par visio-conférence).Accompagnement Client : Assister les nouveaux clients lors de leur première utilisation et assurer leur satisfaction continue.Suivi Commercial : Gérer to...
...services to our customers.Below you will not find a standard vacancy, you will read a short story about where you will make the difference. Do you want work with us on a society in which geospatial da...
...Service Management, transport management solutions, ServiceNow, integration platforms, automated warehouse management solutions, …A collaborative spirit & customer-oriented attitude, being able to lea...
...services (en personne ou par visio-conférence).Accompagnement Client : Assister les nouveaux clients lors de leur première utilisation et assurer leur satisfaction continue.Suivi Commercial : Gérer to...
...customer service mindset and stress resilience QUESTIONS TO BE ANSWERED UPON SUBMISSIONWhat is your experience in payroll administration in Belgium?What is your level of knowledge and experience with ...
...Service monitoring centre and incident coordination Engineers to support a 24/7 Service Monitoring Centre and Incident Coordination team. This role focuses on monitoring IT and telecom services, coord...