...support knowledge Strong Customer service skills Strong written and verbal communication skills Good Understanding of ITIL processes Hand on Experience on ITSM tools like Service Now A+ Certified or E...
...services;Ensure day-to-day delivery of the assigned services, in accordance with KPIs defined in the Service Level Agreements (SLA) and Operational Level Agreements (OLA), according to the agreed serv...
...customers in the Relationship segment.· Supporting further development of the advice delivery to (potential) clients, e.g. remote advice, to improve efficiency and effectiveness.· Optimizi...
...customer support via phone, email, and chat Assist customers with account inquiries, bookings, changes, cancellations, and payments Resolve customer issues efficiently with a customer-focused approach...
...customer support via phone, email, and chat Assist customers with account inquiries, bookings, changes, cancellations, and payments Resolve customer issues efficiently with a customer-focused approach...
...customer support via phone, email, and chat Assist customers with account inquiries, bookings, changes, cancellations, and payments Resolve customer issues efficiently with a customer-focused approach...
...customer support via phone, email, and chat Assist customers with account inquiries, bookings, changes, cancellations, and payments Resolve customer issues efficiently with a customer-focused approach...
...customer support via phone, email, and chat Assist customers with account inquiries, bookings, changes, cancellations, and payments Resolve customer issues efficiently with a customer-focused approach...
...Customer Care teams. De Manager Customer Care Operations rapporteert aan de Director Customer Experience & Business Support.De Manager Customer Care Operations is verantwoordelijk voor de dagelijkse o...
...customers, service teams, and dealerships.Monitor and manage the progress of service requests, ensuring timely completion and customer satisfaction.Follow up with customers post-service to confirm the...
...customer support via phone, email, and chat Assist customers with account inquiries, bookings, changes, cancellations, and payments Resolve customer issues efficiently with a customer-focused approach...
...customer support via phone, email, and chat Assist customers with account inquiries, bookings, changes, cancellations, and payments Resolve customer issues efficiently with a customer-focused approach...
...Customer Service Advisor, you will:Manage inbound and outbound calls as well as emails with professionalism and empathySupport customers with policy change requests, payment updates, claims, and cance...
...customer service by addressing client concerns and overseeing campaign executionRequirements:Fluency in Dutch (C2 level)Fluency in English (C1 level)Minimum one year of experience in sales or marketin...
...Supports the implementation of new NATO capabilities with specific Training by Design support: executes and/or supports external parties in the following activities:Training Needs Analysis (TNA); Desi...