Functie

About the job

We are looking for a st /nd line helpdesk agent for one of our clients.

You will be responsible for

Remote, & on-site support for IT users of our client Call handling Ticket creation Troubleshooting Follow-up PC staging, configuration, and installation.

Profile

Windows and (Use, configuration, and troubleshooting) Microsoft Office (/) User management (use of Active Directory). You speak Dutch & French Basic knowledge of
Software (MS Visio, Adobe products...) (commands) DOS. VoIP Videoconferencing Domotica (meeting rooms) Smartphones and GPRS (level troubleshooting) Wi-Fi Hardware (PC, printers, and peripherals) VPN IT network topology, VMware, Software Virtualization. Experience in TCP/IP (VLANs, POE, WiFi,.X, horizontal cabling, ...) Staging Hardware (user oriented - PC...)

What can Employer offer?

A challenging and diverse job for a versatile candidate. A competitive salary supplemented with hospitalization and group insurance, meal and eco vouchers, a company car, and the possibility to work from home. A great team where there is room for initiative and improvement. We have exciting collaboration projects within our company. Numerous blended training opportunities to support your professional growth. Fun... through our quarterly events where you will be informed about the INS and outs of Employer and stay in touch with colleagues

Jouw profiel - Don comnetwerken Aanbod -