Change And Release Manager

For a leading organization in the financial sector, I am currently looking for an experienced Change & Release Manager to strengthen their IT operations.

Role overview:

You will be responsible for managing and coordinating change and release activities across the IT landscape, ensuring that all changes are implemented in a controlled, structured, and risk-aware manner, with minimal disruption to business operations.

Key responsibilities:

• Manage the end-to-end change management process (RFCs, approvals, follow-up)
• Organize and lead Change Advisory Boards (CAB)
• Plan and coordinate releases and deployments across multiple teams
• Perform risk and impact assessments on changes
• Ensure compliance with processes and maintain proper documentation
• Collaborate closely with development, testing, and operations teams
• Drive continuous improvement of change & release processes
• Monitor KPIs, incidents, and success rates of changes/releases

Profile:

• Proven experience in Change, Release, or Service Management
• Strong knowledge of ITIL processes
• Experience with ITSM tools (e.g. ServiceNow, Jira, …)
• Familiarity with Agile and/or DevOps environments
• Strong stakeholder management and communication skills
• Proactive, structured, and solution-oriented mindset
• Fluent in Dutch, French, and English

Location: Antwerp region

Start: ASAP

Duration: Long-term assignment