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Responsable de Service (m/f) H/F


Employer : international non-profit organization This company is a leading non profit organization dedicated to empowering people through trusted information, innovative digital services, and data-driven insights. Their multidisciplinary teams combine technology, research, and customer expertise. onThe Head of Digital Service Platforms is responsible for the management, development and delivery of digital services to the consumer across the different channels (websites, apps, online portals,…). Size of the team: 5 direct reports and a total team of 35 Team Member The head of Digital Service Platforms supports the overall digital strate Managing the team responsible for the development, deployment, and maintenance of the digital services platfor Leading the Design of Solutions in digital services platfor Delivering projects in digital services platfor Working with other departments within the organization to ensure that Digital platforms are aligned with the overall business strategy and can support its continuous evoluti Supporting the collection and analysis of data from digital services platform to improve user experience and drive business grow lude:10 years in a similar managerial position leading IT staff (team development, budgeting, vendor & contract managemen Extensive experience managing complex projects (including change managem Experience in package application selection and implementation (with comprehensive knowledge of market solutions) in particular in the Digital Service Platforms Deep knowledge of marketing technologies (SEO, SERP, analytics), content management, website & app delivery, personalization engi Experience in an industry involving the production and delivery of content in a fully digital ecosy MBA/training/experience covering basic management conc aminaLearning agility, creative and innov ocessOutstanding organization skills (to manage the distributed team and interact with the rest o f IT)Fluency in English + Good knowledge of French, Portugees and/or

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