Digital Strategy Intern

SERVICEPLAN GROUP – GREAT PLACE TO WORK IN THE MARKETING SECTOR – IS LOOKING FOR A DIGITAL STRATEGY INTERN (F/M/X; internship contract)

We are dedicated to fostering an inclusive workplace where diversity is celebrated and valued. Our workplace is open to individuals of all gender identities, age groups, ethnicities, origins, sexual orientations, parenthood, religious beliefs, disabilities, and backgrounds. #weRESPEC

TThe Serviceplan Group, named Independent Agency Network of the Year 2025 by Ad Age, is dedicated to the entrepreneurial success of its clients and is a market leader in the development and realisation of integrated communication concepts. With our Houses of Communication around the world, we are the only independent agency group to provide all communication services from a single source for the creation of truly integrated concepts: the optimal basis for a BEST BRAND. For us, flexibility, agility, and consideration of the individual needs of our clients always have the highest priority. In addition to Serviceplan, the company brands Plan.Net, Make, and Mediaplus are the foundations of the House of Communication. Our Brussels-based House of Communication (labeled Great Place to Work) is looking for a Digital Strategy Intern to join its team of around 120 employees. As a Digital Strategy Intern, you will work with exciting clients such as BMW, bpost, and ALDI, helping shape their marketing campaigns and customer journeys across digital touchpoints. This internship is ideal for someone curious, analytical, and eager to grow in digital strategy, performance-driven marketing, and user experience design.

Key Responsibilities

• Support the mapping and optimization of digital customer journeys across channels (website, apps, CRM, SEO/GEO, banner ads, social media, etc.)
• Assist in collecting, analyzing, and interpreting digital user behavior data
• Help buil d performance reports and dashboards for campaigns and digital platforms
• Support the preparation o f strategy decks, PRs, and award cases
• Assist in researchin g digital trends, tools, UX/UI best practices, and AI innovations
• Collaborate with strategists, creatives, and multi-disciplinary teams on client projects
• Help ensure consistency and quality acros s digital touchpoints and content

Qualifications and requirements

• You are currently enrolled at a school or university in a Marketing- and/or Communications-related field.
• You communicate well i n English (French or Dutch are appreciated but not required)
• You are curious, eager to learn, and not afraid to ask questions and take initiative.
• Strong interest i n digital strategy, content, customer experience, marketing technology trends, and AI-driven solutio ns.
• Ability t o structure information clearly a nd tell a story with da ta.
• Nice to have: exposure to or curiosity abou t analytics and testing tools (e.g. Adobe Analytics, Google Analytics, Adobe Target)

What we offer you

Onboarding: welcome round, onboarding days, breakfast, or lunch for newcomers - we ensure your perfect start.

Further training: your development is important to us. Whether through our internal campus training program, language courses or regular coaching - we will keep you up to d ate!

Flexibility: with flexible working hours and mobile office, you can adapt your job to your life - and not the other way aro und.

F un: if you work, you must take a break from time to time. Whether partying or working out - with us you have plenty of opportunities through regular after-work events and sponsored fitness progr ams.

Transformation: we face the challenges of the future and design our company for the new world of work. On this learning journey, you can help advance our development, contribute ideas, and take on responsibility.

Internationality: as an internationally active group, you have the opportunity with us to network and exchange ideas with colleagues from a wide variety of disciplines from all over the wo rld.

Diversity: we want to work in a diverse and inclusive environment and treat all our current and future colleagues with the utmost respect - which, after all, is the only way to foster innovation, creativity, and variety. Together, we are committed to providing an unbiased, tolerant, and equal opportunity workplace for all colleagues always. Discrimination of any kind has no place in our company. For more info, check out our webiste!

Pet friendly : our agency loves pets, and they are more than welcome in our House of Communication.

Work environment: our agency is located in a picturesque brick house with a garden in Woluwe-Saint-Pierre. The workspace is made of a staircase leading to open space offices that foster collaboration, as well as meeting rooms and bubbles for focused work. We have a homey kitchen where you can prepare your lunch and enjoy fresh fruits, coffee, and tea daily.