Mobile Device Management Integration Engineer

About the Company

Zetes is a leading supply chain technology company committed to helping customers enhance agility, visibility, and traceability across their entire supply chain. With more than 40 years of expertise, we act as trusted advisors to major supply chain organizations throughout the EMEA region. Our 1,300+ specialists operate from over 30 offices in more than 20 countries, ensuring close support and local service for every customer.

Connecting the physical and digital worlds is part of our DNA. Our packaged solutions, combined with cutting‑edge technologies, empower manufacturers, logistics service providers, and retailers to boost their efficiency, improve responsiveness, and gain real‑time visibility and control over their connected supply chain.

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About the Role Mobile Device Management Integration Engineer

As an MDM Integration Engineer , you play a key role in delivering cutting-edge mobile device solutions to our customers. You combine technical expertise with customer engagement , helping organizations successfully deploy, manage, and optimize their mobile environments.

Working within our MDM team, you’ll collaborate closely with clients and internal stakeholders to design robust strategies, solve complex challenges, and ensure seamless device integration in demanding environments such as industrial production, logistics, and transport .

After an initial onboarding period, you will take ownership of projects—from solution design and implementation to validation and ongoing support —becoming a trusted technical advisor for our customers.

Responsibilities

• You design, present, and implement MDM solutions tailored to customer needs
• You lead and coordinate end-to-end integration projects
• You configure and manage MDM platforms and mobile devices
• You validate hardware and software compatibility
• You troubleshoot and resolve technical issues with a structured approach
• You provide post-deployment support , monitoring, and optimization
• You develop documentation, staging procedures, and best practices
• You work both in-house and on-site at customer production environments
• You act as a customer-facing representative of the company towards the customer, ensuring high service quality

Your Profile

You are a motivated professional who thrives in a technical and customer-oriented environment:

• Strong team player with a collaborative mindset
• Customer-focused with excellent communication skills
• Detail-oriented with a high level of technical accuracy
• Well-organized and capable of managing priorities independently
• A problem solver who enjoys tackling technical challenges
• Proactive, reliable, and committed to delivering quality

Technical Skills & Experience

• Experience with MDM platforms such as SOTI MobiControl or 42Gears SureMDM
• Familiarity with rugged mobile devices (e.g., Zebra, Honeywell, Datalogic, Urovo, Panasonic )
• Bachelor’s degree in IT or equivalent experience
• Broad IT knowledge and hands-on technical expertise
• Strong troubleshooting and diagnostic skills
• Experience with administrative tools
• Basic knowledge of scripting and API integrations

General Qualifications

• Fluent in Dutch (B2 level) and English (written & spoken)
• Basic knowledge of French is an asset
• Passion for technology and continuous learning
• Comfortable with self-study and staying up to date
• Strong analytical and logical thinking abilities
• Service-minded, proactive, and stress-resistant
• Excellent attention to detail and prioritization skills

What We Offer

• A challenging and impactful role with real responsibility and autonomy
• A permanent full-time contract
• A dynamic workplace near Brussels (1130)
• An enthusiastic and supportive team environment
• Continuous learning opportunities in the field of Automatic Identification / Goods-ID
• A competitive salary package aligned with your experience
• Attractive benefits including:
• Company car & fuel card
• Laptop & mobile phone
• Professional tools