Plaats

Bruxelles
België
België

Contract

Vooltijds, Onbepaalde duur

Datum gepubliceerd

2026-06-04

Online to:

2026-08-03
EUR 20.00 HOUR

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IT Incident & Continuity Manager

Compusearch bv
België
Andere
7 uren geleden

Are you motivated by keeping critical IT services running, leading fast-paced incident response, and ensuring business continuity in a complex environment? One of our customers is looking to hire an experienced IT Incident & Continuity Manager to safeguard key business operations and strengthen the stability of IT services. This is a new role within the company! In this role, you are responsible for ensuring that critical IT services remain available and that major disruptions are handled swiftly, effectively, and in a structured way. You coordinate major incidents, drive problem resolution, and oversee disaster recovery activities to minimize business impact and downtime. You act as a key link between technical teams, business stakeholders, and management during high-pressure situations. JOBDESCRIPTION Major Incident Management: You take full ownership of the end-to-end management of major IT incidents impacting critical services. Leading and coordinating the Major Incident process from detection to resolution Mobilising the right technical experts and stakeholders to restore services quickly Ensuring clear, structured, and timely communication with users and stakeholders Driving rapid service restoration while ensuring longer-term corrective actions are defined and implemented Managing related change activities Documenting incidents in ITSM tools and leading post-incident reviews Ensuring root causes are identified and addressed through structured problem-solving Problem Management You are responsible for the effective management and continuous improvement of the Problem Management process. Reviewing and improving the current process to ensure consistent application across the organisation Defining clear governance, standards, and ways of working Ensuring recurring incidents are analysed and permanently resolved Driving structural improvements to reduce operational disruptions Disaster Recovery & Continuity Identifying risks that could impact critical services Designing and maintaining disaster recovery procedures and plans Organising and validating regular recovery tests Coordinating with IT and business teams to ensure fast recovery of services Minimising downtime and data loss in case of incidents or crises REQUIRED EXPERIENCE & SKILLS ~5–10 years of experience in a complex IT or operational environment ~ Excellent knowledge of infrastructure and operations, and a good understanding of architecture. Ability to work with multiple, complex application layers.Strong background in IT operations, incident management, and service continuity ~ Good understanding of IT infrastructure, Security principles, Backup and recovery mechanisms ~ Ability to link business processes with underlying IT systems ~ Strong analytical and problem-solving skills ~ Excellent communication and stakeholder management abilities ~ Master’s degree in Engineering, Computer Science, IT, or a related field ~ Training in risk management, crisis coordination, or emergency planning is a plus ~ Languages: Fluency in French and preferably also skills in Dutch OUR CUSTOMER OFFERS Fulltime & Permanent employment contract A dynamic workplace Hybrid working and a healthy work-life balance An attractive compensation package including: company car + charging card , Mobile phone , Internet allowance , Representation allowance, Meal vouchers , Health, hospitalization, and pension insurance ,additional fringe benefits

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IT Incident & Continuity Manager

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IT Incident & Continuity Manager

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