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MobiScout Support Engineer ||Contract ||Location: Be...

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MobiScout Support Engineer ||Contract ||Location: Belgium - Remote | Rate: €400/day |

Role Overview

Looking for a Support Engineer to maintain and support the MobiScout fleet & dispatch platform , ensuring high system availability, operational continuity, and efficient issue handling.

Key Responsibilities

  • Provide L1/L2 support for MobiScout dispatching and fleet management systems.
  • Monitor system performance, server health, and communication modules.
  • Troubleshoot GPS/AVL units, communication interfaces, and backend services.
  • Handle incidents, service tickets, and operational escalations.
  • Perform system checks, log review, and error diagnostics.
  • Coordinate with development teams for patch deployment and bug fixing.
  • Support integration between MobiScout and external systems (APIs, sensors).
  • Assist field teams with configuration, installation, and device troubleshooting.

Required Skills

  • Experience with MobiScout / fleet management / dispatch systems.
  • Strong understanding of telematics, GPS, communication protocols.
  • Knowledge of networking, Linux, SQL, APIs, and system monitoring tools.
  • Hands-on troubleshooting for devices, connectivity, and backend issues.
  • Experience in transportation, dispatch, or mobility tech environments.

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