Responsable grands comptes

Job Opportunity – Customer Account Relations Officer (M/F/X)

About the Opportunity

Our client is looking for a Customer Account Relations Officer for a temporary assignment of approximately 6 months, as part of a maternity leave replacement until the end of the year.

You will join a team composed of one manager and three team members within the department responsible for customer account administration.

Your Responsibilities

As a Customer Account Relations Officer, your main tasks will include:

• Managing customer account openings and closures
• Handling administrative follow-up of client files
• Verifying and reviewing documentation
• Communicating with internal and external stakeholders
• Ensuring compliance with procedures and deadlines

Profile Required

Education

• Minimum Bachelor’s degree in Law or Business Management

Languages

• Italian: mandatory
• English: mandatory
• French: intermediate level accepted

Experience

• Junior profile or recent graduate welcome

Key Skills

• Mature, rigorous, and conscientious
• Strong communication skills
• Calm, composed, and organized personality
• Able to work accurately in an administrative environment

The main selection criteria for this role are academic background and language proficiency.

Conditions & Benefits

• Temporary contract until the end of the year (approximately 6 months)
• Start date: mid-June
• Gross salary below €3,000/month
• Joint Committee 310 conditions
• €10 meal vouchers
• Transport cost reimbursement
• Hybrid working: 2 fixed remote-working days per week after an onboarding/training period of approximately 2 months (subject to manager approval)

Recruitment Process

1. Face-to-face HR interview
2. Face-to-face interview with the HR Manager

If you are looking for an opportunity in an international and structured environment within a human-sized team, we would be happy to hear from you.