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Senior IT Engineer

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Senior IT Engineer

JD Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Inventory management Printer Management Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Maintain IT inventory, coordinate vendor support, and assist with procurement Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Hands & feet support to Backend team for Network/Server/application issue Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

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