Klantenservicemedewerker

Zaventem | Customer Service Representative| FR&ENG&SPANISH | Medical Company | TTP

Employment conditions

• Meal vouchers
• Comprehensive health insurance
• Pension plan
• Bike leasing program
• Possibility to work from home one day per week

Key responsibilities

• You will be responsible for entering orders in the system
• You will act as a point of contact for customers
• You will work closely together with internal colleagues across departments
• You will communicate with stakeholders via email and phone
• You will gradually expand your responsibilities by handling complaints, credits & rebills, returns

Who we are looking for

• You speak French very fluently and a strong command of English and Spanish
• Previous experience in a Customer Service Representative role is required
• You are motivated , eager to learn, and maintain a positive, customer-oriented mindset
• You feel comfortable communicating by phone and building relationships
• You possess strong numerical and analytical skills
• You can quickly switch between tasks
• You will engage with customers in a meaningful way, going beyond standard call handling

About the organization

• You will join a highly international team with diverse nationalities
• You will receive extensive training and continuously build in-depth product knowledge
• You will enjoy a varied role where no two days are the same and adaptability is key

Apply directly for this position

Are you interested in this comprehensive and varied role as a Customer Service Representative? Apply via the button below or contact Justine De Zutter at Hays Brussels.