Sales Key Account Manager

Activities

• Prepare, lead, and conclude commercial negotiations and strategic guidelines (e.g., responses to RFI/RFQ, design or process changes with cost impact, capacity negotiations, shortage responsibility discussions, part discontinuation management).
• Report negotiation progress and outcomes in a timely and structured manner.
• Clarify customer requirements and coordinate their internal review.
• Monitor customer KPIs , share updates internally, and coordinate cross-functional action plans to address deviations or improvement needs.
• Prepare short- and long-term sales budgets reflecting accurate forecasts of volumes, turnover, and mid‑ to long‑term business developments.
• Lead overall account management activities , ensuring customer satisfaction, alignment with internal stakeholders, and proactive follow-up on open topics until conclusion and its documentation.
• Supervise the Key Account Coordinator and coordinate all customer account activities in collaboration with Key Account Coordinator.

Specific requirements

• Min 5 Y Experience as KAM or commercial function

Profil

• University degree in sales/business orientation
• 5 year-experience in business/ commercial negotiation role in the automotive industry
• English
• Very good practice of MS Excel, MS Powerpoint, Word & Outlook