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IT Support Engineer - 1st & 2nd Line

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IT Support Engineer - 1st & 2nd Line

For one of our major clients in Belgium, we are looking for an IT Workplace Officer to support end users and contribute to workplace IT operations across multiple sites. In this role, you will provide first‑ and second‑line support, maintain IT equipment, and actively participate in workplace-related IT projects, with a strong on‑site presence. IT Support Provide first-line and second-line support to end users Support Windows-based applications (MS Office, browsers, collaboration tools) and Android devices Deliver on-site IT support to Belgian users , mainly in Flanders , and occasionally in other regions depending on language skills Troubleshoot hardware and software issues on laptops, printers, and peripheral devices Install and configure PCs and manage Windows systems Install and maintain business applications Maintain and replace IT workplace equipment Ensure proper documentation and follow IT processes and standards Support workplace IT projects such as: Deployment of new software IT Expertise & Innovation Provide technical expertise in workplace-related IT projects Proven experience in IT support / workplace support Strong interest in IT and new technologies Team player, comfortable working in an international and virtual environment Languages Dutch: C1 English: French: B1 Upon joining, you will be assigned an Account Manager who will introduce you to the company and guide your individual career. Various blended training opportunities that will help you grow professionally. Econocom Benelux is part of a French listed group, active in the market for over 45 years, with entrepreneurship being an important pillar of the company. Econocom has a unique position in the Belgian market. Thanks to the complementarity of ICT equipment, services, and financing, Econocom can provide modular end-to-end solutions. Econocom places a strong emphasis on corporate social responsibility (CSR) and makes a significant contribution to the circular economy. If you are looking for Digital & Green and an ICT company that places customers and employees at the heart of its operations, Econocom is the place for you…

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