Software Solutions Specialist / M365 Generalist

Software Solution Specialist / Microsoft 365 Generalist – Energy Sector (EN)

About the role

Are you excited to contribute to a key player in the European energy transition while working in a highly dynamic IT environment?

As a Microsoft 365 Generalist / Software Solution Specialist , you will play a central role in the operation, maintenance, and continuous improvement of Microsoft 365 services within a hybrid enterprise environment. You will support both Belgium and Germany-based teams in ensuring secure, reliable, and efficient collaboration and communication services.

You will be part of a collaborative environment where cloud transformation, security, and operational excellence are key. Together with internal teams and other external specialists, you will contribute to a stable and future-proof digital workplace supporting critical energy infrastructure.

Your responsibilities

Microsoft 365 Administration

• Administer and maintain Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive, Intune)
• Manage users, licenses, and groups via Azure Active Directory / Microsoft Entra ID
• Ensure proper configuration of tenant and collaboration services

Security & Compliance

• Implement and maintain security policies (MFA, Conditional Access, DLP)
• Support compliance frameworks within Microsoft 365
• Maintain security, backup, and redundancy strategies where required

Support & Operations

• Troubleshoot incidents and perform root cause analysis on M365-related issues
• Provide second-line support to end users and IT teams
• Monitor service health, performance, and capacity

Automation & Improvement

• Develop and maintain automation using PowerShell and Power Automate
• Participate in the design and improvement of operational support systems
• Contribute to continuous service optimization

Collaboration & Documentation

• Maintain technical documentation, SOPs, and operational procedures
• Liaise with vendors and internal IT teams for issue resolution
• Provide training and best practices to users and support teams

Projects & Integration

• Support onboarding, migrations, and hybrid (on-premise to cloud) environments
• Implement and maintain Teams Rooms and collaboration solutions
• Participate in design of IT service and operational support systems

Your profile

• Bachelor’s degree in IT, Computer Science, or equivalent experience
• Proven experience as Microsoft 365 Administrator, Engineer, or Specialist
• Strong knowledge of Exchange Online, Teams, SharePoint Online, and Azure AD / Entra ID
• Experience with PowerShell, Microsoft Graph, or automation tools
• Understanding of Microsoft security & compliance (MFA, Conditional Access, DLP)
• Experience with Intune and/or hybrid environments is an asset
• Strong troubleshooting, documentation, and communication skills
• Able to work structured and independently in complex environments

Languages

• English: fluent (required)
• French, Dutch, or German: a plus

Additional requirements

• Full-time position
• Participation in on-call / shift rotation (24/7 availability when required)
• Security clearance required (in accordance with applicable regulations)
• Experience in enterprise or multi-tenant environments is a plus
• Microsoft certifications are considered an advantage

Practical

• Onsite presence: 2 days per week (default)
• Hybrid working model
• Location: Belgium

Interested?

Djess@bridge-industrial.com