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Service Officer

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Service Officer

At our company, Customer Care is not just a support function. Joining our team means becoming part of a fast-growing company where: collaboration and team spirit are part of everyday life, If you enjoy understanding, helping, analyzing, and finding concrete solutions, this role is made for you. As a Customer Care Officer, you are the first point of contact for our French-speaking and international clients. You will never work alone: you will be part of a close-knit, supportive, and solution-oriented team. Support our clients Ensure clear and high-quality follow-up on requests. Contribute to the knowledge base (articles, guides, videos). Ensure quality and consistency of content in FR / EN / NL Help set up accounts and configure accounting connectors. Take an analytical approach to help clients fully leverage the solution. You hold a Bachelor’s degree. ✔ You have 0 to 3 years of experience in Customer Care / Support or a strong interest in this type of role. ✔ You are fluent in Dutch / French and and have a very good level of English. ✔ You enjoy teamwork and helping others grow. An international and dynamic environment You will grow in an international, fast-paced, and ever-evolving environment, surrounded by committed and passionate colleagues. Because a healthy mind builds strong teams, EMAsport gives you a dedicated budget for team sports activities. Join a team as exceptional as you Be part of a fun, dynamic, and committed team led by experienced entrepreneurs, where everyone can be themselves and grow in a positive and inspiring environment. You will work closely with the Regional Service Team Lead and the Support Coordinator, within a team that values trust, autonomy, and accountability.

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