At our company, Customer Care is not just a support function. Joining our team means becoming part of a fast-growing company where:
collaboration and team spirit are part of everyday life,
If you enjoy understanding, helping, analyzing, and finding concrete solutions, this role is made for you.
As a Customer Care Officer, you are the first point of contact for our French-speaking and international clients. You will never work alone: you will be part of a close-knit, supportive, and solution-oriented team.
Support our clients
Ensure clear and high-quality follow-up on requests.
Contribute to the knowledge base (articles, guides, videos).
Ensure quality and consistency of content in FR / EN / NL
Help set up accounts and configure accounting connectors.
Take an analytical approach to help clients fully leverage the solution.
You hold a Bachelor’s degree.
✔ You have 0 to 3 years of experience in Customer Care / Support or a strong interest in this type of role.
✔ You are fluent in Dutch / French and and have a very good level of English.
✔ You enjoy teamwork and helping others grow.
An international and dynamic environment
You will grow in an international, fast-paced, and ever-evolving environment, surrounded by committed and passionate colleagues.
Because a healthy mind builds strong teams, EMAsport gives you a dedicated budget for team sports activities. Join a team as exceptional as you
Be part of a fun, dynamic, and committed team led by experienced entrepreneurs, where everyone can be themselves and grow in a positive and inspiring environment.
You will work closely with the Regional Service Team Lead and the Support Coordinator, within a team that values trust, autonomy, and accountability.
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