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IT Support Technician (French & English)

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IT Support Technician (French & English)

Nexeo is currently looking for a Senior IT Helpdesk Officer for one of the leading multinationals in Belgium. Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT solutions. International environment ( Offices in France, Belgium, Luxembourg, Switzerland & Canada) ~+ As Senior IT Helpdesk Officer, you will be responsible of the following tasks: Provide 1st & 2nd line support by telephone, mail or in person Active filtering, handling, coordination and follow-up of IT service requests Provide user assistance in a broad sense including tablets, Smartphone’s, ... via all our communication means like phone, mail, IT corner, etc. Identify, track, and resolve hardware and software incidents that affect the end-users Bachelor/Master’s degree or relevant experience Excellent level of French AND English If you’re motivated, flexible, open minded and ready to be a Nexeo Consultant this function of Senior IT Helpdesk Officer is made for you! @IT @Consultant @Freelance @Helpdesk @IT Support @Active Directory @SCCM @ITIL

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