afarax is looking for a freelance Process Engineer Payments. Our client in the banking sector, is seeking an experienced Process Engineer Payments to strengthen their team.
As E2E process manager, the Process Engineer:
If appropriate, contribute to defining the needs for and testing the changes to the applications, with regard to the three aspects mentioned above;
Carry out analyses and studies on the 5 previous points;
Liaise and communicate with all involved at the appropriate time to realize the 6 items above, including, to keep in touch with reality on the floor, the operational teams;
The Process Engineer also ensures appropriate guidance of the changes by:
Carrying out the various steps of change management at the appropriate time to ensure that customers and employees master the new or changed processes, including the adjustments to the applications, and/or
The Process Engineer, in collaboration with his Business and IT partners, actively participates in the reflection exercises during the ideation phases to ensure that the chosen solutions meet the needs of customers and employees as well as possible and are in line with the Bank's strategy as well as meet the objectives of efficiency (simplicity, lean, ...) The Process Engineer is part of a multidisciplinary team (Squad of Cluster of Squads) that groups the competencies necessary for defining, building, testing and implementing a (part of a) product or service within a limited time span.
The Process Engineer is committed to helping the team to deliver the stories in the planned sprints, not limiting himself to his specific area of expertise. The Process Engineer organizes his work independently, among other things by estimating the scope and complexity of the tasks to be performed.
The Process Engineer commits himself to the work to be carried out during a sprint or trimester (via the Agile Ceremonies including the Quarterly Agile Planning).
Bachelor/Master or equivalent by experience
Provent track record in process analysis and change management
Fluent in French and/or Dutch
Strong written and spoken communication skills in English
Knowledge of the methods and techniques of process improvement
Affinity with testing and preparing demo's
Is driven and tenacious for finding – creative – solutions
Is a team player
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