Workplace Technology & Facilities Support Engineer | Smart Building & AV Support | Onsite | Mortsel, Belgium Location : Mortsel, Belgium
Employment Type : Full-Time | B2B Contract / Freelance
Work Model : Onsite
Rate : Negotiable Depending on Experience
About the Role
We are hiring a Workplace Technology & Facilities Support Engineer to support enterprise workplace technologies, smart building infrastructure, physical security systems, and AV environments across corporate and manufacturing sites.
This is a hands-on onsite role combining Workplace IT Support, Facilities Technology, AV/VC Support, Smart Building Systems, and Physical Security Infrastructure. The ideal candidate will have strong troubleshooting skills and experience supporting enterprise workplace environments, conference room technologies, access control systems, and network-connected facilities infrastructure.
Key Responsibilities
Workplace Technology & IT Infrastructure
Provide onsite technical support for workplace technologies and enterprise facilities systems.
Support IT infrastructure across office and manufacturing environments.
Coordinate with internal IT teams, facilities departments, and third-party vendors.
Physical Security & Access Control
Install, configure, and maintain:
Access control systems
Smart locks
Wired and wireless barriers
Automated entry systems
Badge registration platforms
Ensure operational reliability of building access systems across multiple sites.
CCTV & Emergency Infrastructure
Deploy and support:
CCTV surveillance systems
Alarm servers
Videophones
Intercom / parlephone systems
Fire safety monitoring systems
Maintain emergency infrastructure including:
Dead-man switches
Emergency lighting
Critical alerting systems
Network & Communication Systems
Support fiber and copper cabling infrastructure.
Maintain workplace communication systems including:
Walkie-talkies
DECT antenna systems
Network-synchronized clock systems
Troubleshoot connectivity and infrastructure-related issues.
AV, Conference Room & Collaboration Support
Install and maintain:
Conference room technologies
Boardroom AV systems
Videoconferencing equipment
Presentation systems
Cinema room environments
Support portable and mobile audio systems for workplace operations and events.
Office Moves & Corporate Event Support
Support office relocations and workspace reconfigurations.
Handle workstation setups, IT relocations, and network adjustments during office moves.
Provide IT and AV support for:
Board meetings
Town halls
Corporate events
Site activities and organizational gatherings
Training, Classroom & Lab Support
Support classroom, laboratory, training, simulation, and e-learning environments.
Maintain specialized educational and workplace training infrastructure.
Required Skills & Experience
Experience in Workplace Technology Support, Facilities IT Support, EUC Support, Desktop Support, or Smart Building environments.
Strong hands-on experience with:
CCTV systems
Access control systems
AV / VC technologies
Conference room support
Workplace infrastructure technologies
Good understanding of:
Networking fundamentals
Fiber and copper cabling
Enterprise communication systems
Experience supporting:
Office moves
Corporate events
Multi-site enterprise environments
Strong troubleshooting, communication, and customer support skills.
Ability to work independently in onsite enterprise environments.
Preferred Experience
Experience working in manufacturing or enterprise corporate environments.
Familiarity with workplace automation and smart building technologies.
Experience with vendor coordination and facilities operations.
ITIL or enterprise support process knowledge is a plus.
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