Workplace Technology & Facilities Support Engineer | Smart Building & AV Support | Onsite | Mortsel, Belgium
Location : Mortsel, Belgium
Employment Type : Full-Time | B2B Contract / Freelance
Work Model : Onsite
Rate : Negotiable Depending on Experience
About the Role
We are hiring a Workplace Technology & Facilities Support Engineer to support enterprise workplace technologies, smart building infrastructure, physical security systems, and AV environments across corporate and manufacturing sites.
This is a hands-on onsite role combining Workplace IT Support, Facilities Technology, AV/VC Support, Smart Building Systems, and Physical Security Infrastructure. The ideal candidate will have strong troubleshooting skills and experience supporting enterprise workplace environments, conference room technologies, access control systems, and network-connected facilities infrastructure.
Key Responsibilities
Workplace Technology & IT Infrastructure
- Provide onsite technical support for workplace technologies and enterprise facilities systems.
- Support IT infrastructure across office and manufacturing environments.
- Coordinate with internal IT teams, facilities departments, and third-party vendors.
Physical Security & Access Control
- Install, configure, and maintain:
- Access control systems
- Smart locks
- Wired and wireless barriers
- Automated entry systems
- Badge registration platforms
- Ensure operational reliability of building access systems across multiple sites.
CCTV & Emergency Infrastructure
- Deploy and support:
- CCTV surveillance systems
- Alarm servers
- Videophones
- Intercom / parlephone systems
- Fire safety monitoring systems
- Maintain emergency infrastructure including:
- Dead-man switches
- Emergency lighting
- Critical alerting systems
Network & Communication Systems
- Support fiber and copper cabling infrastructure.
- Maintain workplace communication systems including:
- Walkie-talkies
- DECT antenna systems
- Network-synchronized clock systems
- Troubleshoot connectivity and infrastructure-related issues.
AV, Conference Room & Collaboration Support
- Install and maintain:
- Conference room technologies
- Boardroom AV systems
- Videoconferencing equipment
- Presentation systems
- Cinema room environments
- Support portable and mobile audio systems for workplace operations and events.
Office Moves & Corporate Event Support
- Support office relocations and workspace reconfigurations.
- Handle workstation setups, IT relocations, and network adjustments during office moves.
- Provide IT and AV support for:
- Board meetings
- Town halls
- Corporate events
- Site activities and organizational gatherings
Training, Classroom & Lab Support
- Support classroom, laboratory, training, simulation, and e-learning environments.
- Maintain specialized educational and workplace training infrastructure.
Required Skills & Experience
- Experience in Workplace Technology Support, Facilities IT Support, EUC Support, Desktop Support, or Smart Building environments.
- Strong hands-on experience with:
- CCTV systems
- Access control systems
- AV / VC technologies
- Conference room support
- Workplace infrastructure technologies
- Good understanding of:
- Networking fundamentals
- Fiber and copper cabling
- Enterprise communication systems
- Experience supporting:
- Office moves
- Corporate events
- Multi-site enterprise environments
- Strong troubleshooting, communication, and customer support skills.
- Ability to work independently in onsite enterprise environments.
Preferred Experience
- Experience working in manufacturing or enterprise corporate environments.
- Familiarity with workplace automation and smart building technologies.
- Experience with vendor coordination and facilities operations.
- ITIL or enterprise support process knowledge is a plus.
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