Process Expert Manager / Business Analyst – Banking ...

Process Expert Manager / Business Analyst – Banking Client – Brussels

Duration : 9 months

Rate: €600 - €700 per day

Hybrid working : 8 days onsite per month, the rest is remote working

Purpose

The Process Expert Manager will lead the analysis, documentation, detailed description, and challenge of end-to-end business processes within strategic transformation programmes at the client.

This includes supporting Target Operating Model (TOM) initiatives and broader organisational process design and optimisation efforts.

Key Responsibilities

• Model, map, and document end-to-end business processes in detail
• Analyse and challenge existing processes and ways of working to identify improvement opportunities
• Ensure clarity, consistency, and alignment of processes across multiple stakeholders and business units
• Support strategic transformation workstreams through process expertise and structured analysis
• Contribute to TOM design and organisational process redefinition initiatives
• Facilitate workshops and stakeholder discussions to validate and refine process frameworks

Profile Expectations

• Senior-level professional with strong autonomy and proactivity
• Excellent stakeholder management and communication skills
• Comfortable operating in complex transformation and change environments
• Strong analytical and process improvement mindset
• Able to challenge constructively and influence senior stakeholders

Preferred Experience / Background

• Proven experience in end-to-end process modelling and redesign
• Exposure to Target Operating Model / TOM / Future-State Operating Model design
• Strong knowledge of process modelling methodologies/tools (e.g. BPMN, ARIS, Signavio, Visio)
• Experience within large-scale enterprise transformation programmes
• Background in regulated / complex corporate environments preferred

Engagement Details

• Mission-based assignment
• Likely extension potential depending on programme roadmap