Digital Business analyst

Nexeo is looking for a Digital Business Analyst to support one of its clients in the banking sector, within a strategic digital transformation environment focused on professional and enterprise banking channels.

As a consultant, you will have the opportunity to be part of Nexeo:

• An international consultancy active in banking, finance, insurance, and public sectors

• More than 450 consultants across Europe and North America

• High-impact digital transformation and Agile delivery programs

• Continuous learning and career development opportunities

Mission Context

The Digital Business Analyst contributes to the development and optimization of digital banking channels for professional customers, SMEs, and enterprises.

The role focuses on aligning business objectives with digital strategies by analyzing business needs, identifying innovative digital solutions, and ensuring successful delivery aligned with user and business expectations.

You will join a dynamic Daily Banking environment covering key banking topics such as Payments, Cards, and Accounts, within a highly collaborative ecosystem involving multiple stakeholders and Agile teams.

Function Description

• Gather, analyze, and document business requirements and customer needs

• Translate business expectations into detailed functional specifications for IT teams

• Conduct customer journey mapping, user story slicing, and OKR definition activities

• Engage and coordinate stakeholders to ensure alignment on objectives, timelines, and delivery progress

• Identify and recommend efficient, user-centric, and achievable digital solutions

• Support the delivery and testing phases through business clarification and incident follow-up

• Collaborate closely with Product Owners, Channel Managers, Marketing teams, and Process teams

• Facilitate workshops, meetings, and collaborative working sessions with business and IT stakeholders

• Prepare documentation, management presentations, mock-ups, concept designs, and MVP definitions

• Contribute to digital transformation initiatives using Agile and collaborative methodologies

• Support decision-making through data analysis and business insights

Language Requirements

• English: Mandatory

• Excellent knowledge of Dutch and/or French required

Education

• Master’s degree

• Certifications related to Business Analysis, Design Thinking, Innovation, or Facilitation are considered a plus

Required Experience

• Minimum 6 years of relevant experience as Business Analyst or Digital Business Analyst

• Proven experience in digital transformation projects within consulting or client-facing environments

Technical Skills

Mandatory:

• Strong expertise in requirements gathering and business analysis methodologies

• Experience with BPMN and process modeling

• Data analysis skills using Excel, Business Objects, or similar tools

• Strong stakeholder management and communication skills

• Experience working with Agile methodologies (Scrum, Agile delivery frameworks)

• Project management and workshop facilitation capabilities

• Experience building and validating business cases

• Familiarity with collaborative tools such as SharePoint and digital whiteboards

Nice to have:

• Experience with UX testing, concept design, and innovation methodologies

• Strong data-driven mindset and ability to leverage insights for decision-making

• Knowledge of banking products and daily banking topics (Payments, Cards, Accounts)

Soft Skills

• Strong analytical and conceptual thinking abilities

• Excellent communication and presentation skills

• Strong negotiation and stakeholder management capabilities

• Solution-oriented mindset with strong problem-solving abilities

• Autonomous, proactive, and collaborative attitude

• Detail-oriented and quality-focused approach

• Results-driven and adaptable to change

• Strong client and user-centric mindset

• Ability to understand business strategy and provide valuable recommendations

• Comfortable working iteratively in Agile environments

Why Join Us

Join Nexeo and contribute to innovative digital banking transformation projects, helping shape customer-centric digital experiences while working in a collaborative Agile environment with high visibility and strategic impact.