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Application Manager with English

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Application Manager with English

Company Description OncoDNA is a genomic and theranostic company specializing in precision medicine for the treatment of cancer and genetic diseases. The company provides clinical guidance for treatment and monitoring of late-stage cancer patients, supports research, and drug development. OncoDNA offers a unique portfolio of NGS services, biomarker testing, data interpretation software, and clinical decision support tools. With a global presence, the company is headquartered in Belgium and has teams in other countries (Spain, UK, Germany) As Field Application Specialist, you will be part of the Customer Support team of OncoDNA for the diagnostics decentralized product line. The decentralized product line consists of the NGS based reagents combined with cloud-based bio informatics and diagnostic interpretation tools. In this role, you shall have a deep knowledge of the NGS based product and inferred protocols and applications. As a Field application specialist, you will : Train customers on the use of the OncoDNA product line You will train the customers on the lab work necessary for the OncoDNA product line You will participate in pre-sales calls if the commercial lead needs to have technical support in explaining the detailed steps in the wet lab work You will help in the preparation of the documentation for the OncoDNA products You will help on the technical education of the commercial team You will also be involved in the remote support and possibility first line support of OncoDNA products Expertise (education, qualifications and training) Fluent in English, one or two additional language(s) are a plus. You have experience of supporting highly educated customers and you manage their stress. Team spirit Curiosity, open to continuous training

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