Air freight import agent

For an international player in the field of logistics, we are currently looking for a new Air import agent.

What does your day look like?

As an Air Import Agent , you are responsible for smoothly and timely coordinating air freight and providing excellent customer service.

You ensure that everything, from freight transportation to administrative processing, runs seamlessly.

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
• Ensure timely delivery of freight to customers for Import shipments.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and vendors billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).
• Ensure all customers standard operating procedures are followed and updated in the DLSOP.
• Overseas communications , timely responses to emails and requests (internal and external)

What do we expect from our new colleague?

As our new Air import agent, you recognize yourself in following aspects:

• 2- 3 years of experience withing air freight ( import specifically )
• Proactive attitude and well-developed organizational skills.
• Good knowledge of Excel and Word; experience in air freight/logistics is a plus.
• Very good knowledge of English and a good level of Dutch.
• IATA certification is a plus.
• A positive mindset, problem-solving ability, and a good sense of humor.

What do we have to offer?

• A challenging position in a dynamic international environment.
• A fixed contract immediately
• Opportunities for personal and professional growth, with 52 hours of training per year.
• A role where you can make an impact and further develop your skills.
• A wage based on experience (2800-3400)
• Advantages: Meal vouchers, hospitalisation insurance, Eco-vouchers....

Convinced? Apply now and join our team!