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Customer Success Manager South East Belgium

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Customer Success Manager South East Belgium

Customer Success Manager Sud East Belgium If you enjoy building long-term relationships, are curious about digital solutions and like being on the road, join us as a Customer Success Manager and help us shape a high-quality, future-proof customer experience in the South-East of Belgium! Listen to, analyse and manage incoming complaints from brokers, resolve them yourself when possible or forward escalate them internally to the assigned persons in order to obtain an efficient handling of complaints and thus ensure optimal customer satisfaction. Autonomous, well organized and comfortable working both independently and in close collaboration with internal teams Native french speaker with reading and listening comprehension NL + EN A friendly and professional working environment within a close-knit team of 6 colleagues spread across the territory. ~ A high level of autonomy and flexibility, with one team day per week at the office (Watermael-Boitsfort). ~ Having fun within a strong team and with all the Portimates through many activities organized by our Happiness Team

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