Business Process Architecture / Project Management O...

Business Process Architecture / Project Management Office lead

If you want to know about the requirements for this role, read on for all the relevant information.

Pull up a chair.

We always have a place at the table for new talent, so won’t you join us? Our name, What’s Cooking?, is followed by a question mark because we are always curious and open to new ideas. So yes, we are also curious to learn more about you.

Are you a strong people leader with a hands-on mindset who enjoys combining a leadership role with working in day-to-day customer service operations? Then we would love to meet you.

This role combines Business Process Architecture (BPA) with Project Management Office (PMO) governance.

Business Process Architecture (BPA) is committed to continuously standardizing and optimizing end-to-end business processes to enhance overall performance.

BPA ensures these processes are aligned and tailored to the company’s needs and maturity.

The Project Management Office (PMO) is dedicated to ensuring consistent delivery of the project portfolio by establishing clear structure, governance, and support.

The PMO actively assists project teams through standardized processes, effective tools, and coaching, enabling outcomes to be delivered on time, within budget and scope, while upholding organizational values.

In both capacities, the BPA/PMO collaborates across all functions to guarantee vertical and horizontal alignment, supporting the successful execution of the company’s strategic agenda. This role is essential in embedding effective and efficient processes throughout the organization.

What will you do as Business Process Architecture / Project Management Office lead?

BPA

Process Architecture:

• Translate in close collaboration with Business Process Owners, strategic objectives into required process capabilities – Future state
• Define roadmap (incl priorities) and plans to close gaps between current and future state
• Ensure consistent decision making through governance and RACI
• Define and maintain our end-to-end process landscape, value streams, and capabilities.

Ensure Process Performance and KPI alignment:

• Define process KPI’s with the Business Process Owners.
• Ensures KPI’s are consistent across the sites and the organization
• Support creation and maintenance of performance dashboards

Support Digitalization and System design:

• Translate process architecture into system requirements (ERP/MES/PLM/CRM)
• Partner with ITS for the supportive digital systems: on workflow/Robotic Process Automation /integration; ensure business-owned rules.

Ensure Compliance and Governance:

• Change Management: craft change plans, communication, and training; ensure adoption and sustaining culture.
• Embed regulatory, safety and quality requirements into process design
• Audit processes to ensure conformity

PMO (Governance & Delivery)

Project Management:

• Safeguard project management methodology
• Governance: Stage/Gate approvals, Meeting Cadence, Escalations
• Coach project managers and teams to mature project management capabilities

Portfolio Management:

• Maintain prioritized roadmap;
• Facilitate monthly/quarterly planning;

Track capacity and dependencies.

• Tools: FORTES. Ensure use, reporting drumbeat and set data quality rules.

Who are you?

• You hold a Master’s degree or equivalent through experience.
• You have 5–10+ years of experience in a similar role.
• You are a natural people leader who enjoys coaching, supporting, and developing teams.
• You’re fluent in English (knowledge of French or Dutch is a plus).
• You are analytical, structured, and solution-oriented, with a strong sense of ownership and accountability.

What do we offer?

• A key role in a stable, innovative, and forward-thinking Belgian food group with strong international presence.
• Reporting to the CEO, this is a key role that will drive the continued development and maturity of our organizational capabilities.
• A warm, informal, and collaborative culture where people genuinely enjoy working together.
• A competitive salary package with benefits including meal vouchers, hospitalization insurance, and a pension plan.
• A front-row seat in a company that brings simple, tasty, and sustainable food to consumers and professionals across Europe.
• Most importantly: a place where you truly belong.

Who is What’s Cooking Group?

We are a colourful family of food lovers eager to satisfy the appetite for conscious, daily meals. As an innovative food group, we help people enjoy simple and tasty dishes such as lasagne, pasta, pizza, world cuisine, plant-based, and regional specialties.

You may already know us from Come a casa®, but we also serve food professionals such as hotels and restaurants.

For over 75 years, we have been committed to making sustainable consumption a natural daily choice. xqknzec With 1,650 colleagues across Belgium, France, Poland, the UK, and beyond, we work together to bring good food to life.