Head of Guidewire Programme Delivery
Our client, a leading insurance organisation, is seeking a senior delivery leader to take ownership of the end-to-end delivery of its Guidewire platform landscape. This role will play a critical part in driving the organisation’s core systems transformation across PolicyCenter, ClaimCenter, and BillingCenter, alongside digital, data, and integration initiatives.
Operating within a business-led environment, you will ensure that technology delivery is closely aligned with underwriting, claims, and operational priorities. You will lead complex programmes, coordinate multiple delivery streams, and work closely with senior business and technology stakeholders to deliver measurable outcomes.
This is a strategic leadership role requiring a strong understanding of insurance operations and large-scale system delivery, rather than deep hands-on technical expertise.
10+ years’ experience in programme or delivery leadership within the insurance sector.
~ Experience working within an insurer environment (rather than purely consulting-led delivery).
~ Strong experience managing system integrators and external vendors.
Solid financial and commercial management experience.
Strong governance, risk management, and decision-making capability.
Experience with Guidewire Cloud implementations.
Understanding of data platforms, integrations, and digital customer journeys.
End-to-End Delivery Ownership
Take full accountability for the delivery of Guidewire programmes across the organisation.
Oversee all phases of delivery from planning through to implementation and post-go-live support.
Identify and manage risks, dependencies, and delivery challenges across multiple workstreams.
Act as a trusted partner to senior business leaders across underwriting, claims, and finance.
Ensure close alignment between business priorities and technology delivery.
Provide clear communication and reporting to executive stakeholders.
Vendor & Partner Management
Manage relationships with system integrators, Guidewire partners, and third-party suppliers.
Ensure external partners deliver against agreed scope, quality, and commercial expectations.
Maintain strong governance over outsourced and offshore delivery models.
Financial & Programme Governance
Own programme budgets, forecasting, and financial performance.
Track delivery against KPIs, timelines, and business case objectives.
Leadership & Team Development
Lead internal delivery teams across project management, architecture, analysis, and testing.
Foster a collaborative and accountable delivery culture.
Support team growth through coaching, mentoring, and performance management.
Delivery Framework & Quality Assurance
Implement and maintain appropriate delivery methodologies (Agile, Waterfall, or hybrid).
Oversee testing, release planning, cutover, and stabilisation phases.
Translate business requirements into effective delivery strategies and solutions.
Provide guidance on key architectural and delivery decisions, including cloud adoption and integration approaches.
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