Business Analyst IT Consultant

Mission Overview

This is a consultancy mission at a client site, where you will represent Keystone Solutions as a Business Analyst (IT) with a focus on IT‑supplier management. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise and our values to every engagement.

Mission Context

DORA / Third Party IT risk management

Responsibilities

• Responsible for elicitation, analysis and documentation of IT‑supplier and complementary information to deliver and execute requirements from the updated 'third party technology risk management' procedure.
• Work closely with subject matter experts to understand business and technology strategies, develop domain knowledge, identify high‑level requirements, and foster reuse and continuity of that knowledge across all projects enabling the program.
• Analyse and adapt processes in cooperation with local IT management.
• Participate in transitioning and ensure a clear and complete understanding of the requirements.
• Assist in translating requirements into contract security schedules per arrangement.
• Participate in quality management reviews on legacy and new business arrangements.
• Plan and actively execute the business analysis requirements to local third‑party (technology & risk) management.
• Serve as a liaison to the IT risk officer, CIO, and IT & IT‑security management.

Data Responsibilities

• Work with contract owners, architects, and other subject matter experts to assess current risk levels of IT‑suppliers.
• Participate in identifying, analyzing, and formalizing business and IT requirements for compliant DORA / TPTRM contracts and their schedules.
• Support the registration of all IT‑suppliers in target solutions/modules, maintaining data quality and attribute rules as expected by the region and corporate standards.
• Support progress reporting and IT‑risk related committee preparation.
• Analyze identified data quality issues against source systems and existing data quality capabilities to confirm the source of the issue.
• Review TPTRM‑related outcomes with business owners and other content reviewers.
• Proactively identify and articulate issues, present solutions and options, and define paths toward resolution where appropriate.
• Follow up on prioritization and workload of third‑party management topics weekly, ensuring exhaustive results.

Language Requirements

• Dutch: Basic (proficiency is a plus)
• French: Basic (proficiency is a plus)
• English: Good

Education

• Bachelor's or Master's degree in a relevant field.

Location

• Candidate should be in proximity to Brussels (Belgium) or Oosterhout (Netherlands).

Required Experience / Knowledge

• At least 2 years of relevant experience, with experience in third party (IT) supplier management and/or IT contract management considered a plus.

Technical Experience

• Practical exposure to analyzing and supporting updates of IT‑supplier contracts.
• Ability to analyze IT supplier contracts.
• Ability to review in a risk‑based and pragmatic way.
• Knowledge of main contractual, security, and overall requirements per contract.
• Understanding of processes and principles regarding third party risk management.
• Ability to assess data changes for contractual impact.
• Knowledge of business and data rules used to populate data.
• Knowledge of the EU DORA pact and affinity with IT‑supplier/contract management is a real plus.

Business Experience

• Hands‑on experience with requirements management, modeling, and change control software.
• Ability to understand business and data requirements.
• Ability to gather, develop, analyze, and document high‑level requirements.
• Ability to develop detailed requirements based on input from various sources, including analysis results and user feedback.
• Excellent verbal and written communication skills.
• Effective communicator able to present content and gain buy‑in.
• Ability to work effectively with external vendors and internal clients at varying executive levels.
• Strong relationship‑building skills within and between teams.
• Excellent root cause analysis skills.
• Ability to identify all aspects of an assignment and examine them objectively to present an overall point of view and make a diagnosis.
• Ability to identify correlations between situations and key questions in complex scenarios.
• Interviewing skills.
• Knowledge of the EU DORA pact and affinity with IT‑supplier/contract management is a real plus.

Soft Skills

• Ability to adapt and interpret.
• Presentation and reporting skills.
• Results‑oriented.
• Pragmatic approach.