Presales Engineer BeNeLux

Presales Engineer BeNeLux

The position is an office-based position with regular (weekly) BeNeLux travel required.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

Key Responsibilities:

This position is responsible for assisting the sales team with systems design, estimating and customer support.

This role owns the technical presale’s function, translating customer requirements into compliant, cost-effective security system designs and supporting the sales team through qualification, bid, and handover.

Job Responsibilities:

• Participate in the preliminary specifications review and qualify opportunities.
• Support the technical review of preliminary specifications and support opportunity qualification by assessing scope, feasibility, risks, and compliance.
• Utilise CAD and/or Bluebeam for systems design and client plans.
• Accurate estimation of materials and labour captured on Convergint pricing structure and documents.
• Take part in meetings and phone calls with clients as required by the commercial lead.
• Attend client meetings and calls alongside the sales team to provide technical clarification and presales support as required by the commercial lead.
• Carry out site surveys, safely and securely, to gain relevant site knowledge, requiring regular travel within BeNeLux.
• Work closely with purchasing, engineering and our technical resources to reduce any margin of error in the estimate throughout the project lifecycle.
• Maintain opportunity documents and prepare documents for pre-bid and sales to ops meetings.
• Lead pre-bid and sales-to-operations meetings by providing technical input, confirming scope assumptions,
• material requirements, and identifying potential project risks.
• Support the sales team by preparing technical responses for tenders, RFPs, RFQs, and client clarification questions.
• Good working knowledge of Microsoft Excel for cost estimation, BOMs, pricing models, and presales documentation.

Secondary Tasks & Responsibilities:

• Adhere to and promote the Company’s health and safety procedures as well as ensuring Provincial and local regulations are followed.
• Maintain supplier relationships through product training and meetings.
• Support the wider operations team during project delivery with design support if required.
• Directly cover sales colleagues in the event of short-term absence.
• Provide systems and technology guidance to clients.

Job Skills Requirements:

• Knowledge of security systems and implementation.
• Willingness and ability to overcome design challenges.
• Strong numeracy skills.
• Good literacy skills.
• Willingness to travel and meet people.
• Professional manner.
• Good verbal, written and interpersonal communication skills.
• Proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel).
• Desire to learn new skills and develop capability within the security industry.
• Working knowledge of AutoCAD 2022, Bluebeam or other security mark-up software (beneficial but training will also be provided on the job).

Education Requirements:

• GCSE Maths/English preferred

Experience Requirements:

• Minimum of 3 years’ previous experience in the physical electronic security industry or similar field.
• Experience in security design preferable.
• Clean driving license.